FAQs
Popular Questions
Our local delivery times are from 7am-4pm Monday-Saturday and our DPD delivery times are 7am-4pm Tuesday-Friday. You will receive a message on the selected delivery day with a more accurate delivery window.
If you picked the Barons Court store pickup option, all orders can be collected at any time during opening hours.
For local delivery and nationwide deliveries, all orders under £70 will incur a delivery charge of £8.50. Orders over £70 qualify for free delivery.
However, if you are wishing to pick up your order from our Barons Court shop, all collections are free and we have a minimum order value of £15.
Yes, for all orders, you must choose a delivery or collection date.
If you are selecting the local delivery option, when you are checking out you will be asked to enter your postal code into the given field. If you are eligible, you can then choose your desired delivery date with the option to leave delivery instructions below.
For nationwide delivery you can choose your desired delivery date with the option to leave delivery instructions below.
Unfortuantely, we cannot guarentee sepecific times when your order will be delivered. If you have chosen nationwide delivery, DPD will send a text the morning of the delivery with an estimated delivery time.
For the Barons Court collection option, you must choose a pickup date. All orders can be collected at any time during opening hours.
We regret that due to the very short timescale involved in processing fresh meat orders, you cannot cancel or amend your order once it has been placed unless specifically agreed by ourselves. If the order has been dispatched, then unfortunately we will not be able to cancel or amend your order.
Yes, please give us a call for enquiries regarding items not available on our website.
Monday: 9am - 6pm
Tuesday: 9am - 6pm
Wednesday: 9am - 6pm
Thursday: 9am - 6m
Friday: 9am - 6pm
Saturday: 9am - 5pm
Sunday: CLOSED
*Please note- store opening times may vary during bank holidays and high peak season.
All provenance information can be found on our Provenance page. If you need more information, or cannot find what you are looking for, please call our team and someone will be able to help you.
We are constantly updating our website with new products and exciting seasonal offers. To stay in the loop with all things seasonal, see the sign-up forms below: